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Bank Contacts

DirectOne supports all major Australian Banks and Credit Card Types. Below are contact details for each bank that you can call to arrange an Internet merchant account.


St George Group incl. Bank SA

Please inform St George that you wish to use St George partner - DirectOne
State: ALL
Contact Name: Elizabeth (Liz) Fong - Relationship Manager
Phone Number: 02 9236 2101
Email Address:
 
Forms available at www.stgeorge.com.au

Westpac

Please inform Westpac that you wish to use gateway provider - SecurePay
Online merchant application form
State: ALL
Contact Name: Merchant Business Solutions
Phone Number: 1800 029 749
Fax Number: 02 9374 9791

Commonwealth Bank of Australia

Please inform Commonwealth Bank that you wish to use SecurePay as your gateway provider and apply for a Commlink Merchant Facility
State: ALL
Contact: Merchant Business Centre
Phone Number: 1800 730 554
 
State Contact Phone Fax
NSW/ACT John Dickinson 02 9378 7659 02 9378 7688
VIC/TAS Richard Galvin 03 9675 6231 03 9675 7545
QLD Bipin Sharma 0415 643 631 07 3237 4606
SA/NT Ian Morris 08 8206 4602 08 8206 4156
WA Tracey Gibson 08 9482 6016 08 9482 6684

National Australia Bank

Please inform the NAB that you will use SecurePay/InterPay solution to connect to the bank
State: ALL
Contact: National Business Payments
Phone: 1300 338 767 - Option 1
 
State Email Address
VIC
NSW
SA
WA
QLD

ANZ

Please inform ANZ that you wish to use ANZ bureau - SecurePay
State: ALL
Contact: New Merchant Enquiries
Phone: 1300 366 988
Contact: Existing Merchants
Phone: 1800 039 025

Diners Club

State: ALL
Contact: Customer Service
Phone: 1300 360 500

American Express

State: ALL
Contact: Merchant Hotline
Phone: 1300 36 36 14 Option #4

JCB

State: ALL
Contact: Merchant Services
Phone Number: 02 9247 9100
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