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Direct Processing Codes

Return codes within the Direct Access Interface
The Direct Access Interface to the DirectOne system gives you the raw return codes from the banking network for you to use and interpret within your custom software. The summary response code is normally sufficient for you to check:

Summary Response Code Key:

  • 0 - Transaction successful
  • 1 - Transaction declined
  • 2 - Declined with some action required by you (deprecated).
  • 3 - System Error
Code Description Summary
Response
00Approved or completed successfully0
01Refer to card issuer1
02Refer to card issuers special conditions1
03Invalid merchant1
04Pick-up card1
05Do not honour1
06Error1
07Pick-up card1
08Honour with identification0
09Request in progress1
10Approved for partial amount0
11Approved VIP0
12Invalid transaction1
13Invalid amount1
14Invalid card number (no such number)1
15No such issuer1
16Approved0
17Customer cancellation1
18Customer dispute1
19Re-enter transaction1
20Invalid response1
21No action taken1
22Suspected malfunction1
23Unacceptable transaction fee1
24File update not supported by receiver1
25Unable to locate record on file1
26Duplicate file update record1
27File update field edit error1
28File update file locked out1
29File update not successful1
30Format error1
31Bank not supported by switch1
32Completed partially1
33Expired card1
34Suspected fraud1
35Card acceptor contact acquirer1
36Restricted card1
37Card acceptor call acquirer security1
38Allowable PIN tries exceeded1
39No credit account1
40Request function not supported1
41Lost card1
42No universal account1
43Stolen card1
44No investment account1
45-50Reserved for ISO use1
51Not sufficient funds1
52No cheque account1
53No savings account1
54Expired card1
55Incorrect PIN1
56No card record1
57Transaction not permitted to cardholder1
58Transaction not permitted to terminal1
59Suspected fraud1
60Card acceptor contact acquirer1
61Exceeds withdrawal amount limits1
62Restricted card1
63Security violation1
64Original amount incorrect1
65Exceeds withdrawal frequency limit1
66Card acceptor call acquirers security department1
67Hard capture (requires that card be picked up at ATM)1
68Response received too late1
69-74Reserved for ISO use1
75Allowable number of PIN tries exceeded1
76-89Reserved for private use1
90Cutoff is in process (Switch ending a days business and starting the next. The transaction can be sent again in a few minutes).1
91Issuer or switch is inoperative1
92Financial institution or intermediate network facility cannot be found for routing1
93Transaction cannot be completed. Violation of law1
94Duplicate transmission1
95Reconcile error1
96System malfunction1
97Advises that reconciliation totals have been reset1
98MAC error1
99Reserved for national use1
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115Internal Server Error/Exception3
OtherProcessing Error3
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